- Choose New knowledgebase in the drop-down menu
- Enter the name of your knowledge base i the field Knowledgebase Title. Users will not see this name - it is only shown to administrators
- Add a few words to describe the content of your new knowledge base in the field Description for Knowledgebase. Again, this is just for administrators
- Choose whether the knowledge base should warn if an article is not connected to a category when saved
- Click Save
You now land on the page Knowledgebase overview.
- Click Edit on your new knowledgebase. You will now return to the editor of the knowledge base, which now has an additional tab called Sections
- Go to the tab Sections and choose the sections you wish to use in this knowledge base
- If you want to use new sections, you must first create the sections
You have now created a new knowledge base. To disokay the content of the knowledge base to your users, you must now create a portal.