Add a top level category

1. Go to the Category tab 
   
2. If you have access to multiple knowledgebases you must first choose the relevant knowledge base from the drop down menu Select a knowledge base
3. Click Add new top level category
4. Enter the name of the category and click Save
   

Edit an existing category by clicking the categori

1. Click the category you want to edit
   • Click plus icon (1) to create a sub category
   • Click the pencil icon (2) to edit the name of the category
   • Click the trash icon (3) to delete the category (note: if the category has sub categories, these will be deleted as well)
   • Click the list icon (4) to se the articles connected to the category
   • Click the upward (5) or downward (6) arrows to move the category up or down in the category structure